Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
This accessibility statement applies to:
https://www.diabetesframe.org/
This website is run by the Interactive Content Service within the Information Services Group at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to:
- Customise most of the website using browser settings
- zoom in up to 300% without the text spilling off the screen or without loss of content
- Navigate most of the site using keyboard only
- use the website without encountering any inactivity time outs
We’ve also made the website text as simple as possible to understand. However, some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.
Customising the website
AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:
AbilityNet – My Computer My Way
With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:
Additional information on how to customise our website appearance
If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:
How accessible this website is
We know some parts of this website are not fully accessible:
- Some colour contrasts do not meet minimum requirements
- Links are not underlined by default, meaning some links are conveyed by coloured only
- Focus displays sometimes have colour contrast issues, or are fully obscured by other content
- Compatibility with assistive software may be limited due to issues such as buttons not being labelled correctly, frames not having accessible names etc
- Tooltips may not be shown when navigating by keyboard or by assistive software
- There are PDFs that are not fully accessible
- Not all images have alt text
- Certain heading elements are blank
- Some text content is only found in images, without a plain text alternative
- Some links open in a new window or pop up without alerting the user of this
- Certain features are found in mobile navigation without being usable through mobile screen readers.
- Forms may give little feedback to the user about the correctness of their submission
Feedback and contact information
If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:
- Email: interactive-content@ed.ac.uk
- Telephone: 0131 650 8384
- British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.
We’ll consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:
- Email: interactive-content@ed.ac.uk
- Telephone: 0131 650 8384
- British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.
We’ll consider your request and get back to you within 5 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:
Contact details for the Equality Advisory and Support Service (EASS)
The government has produced information on how to report accessibility issues:
Reporting an accessibility problem on a public sector website
Contacting us by phone using British Sign Language
British Sign Language service
Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.
Contact Scotland BSL service details.
Technical information about this website’s accessibility
The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.
The full guidelines are available at:
Web Content Accessibility Guidelines (WCAG) 2.2 AA standard
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
The following items do not comply with the WCAG 2.2 AA success criteria:
- Not all non-text items have alternative text
- <ul> and <ol> sometimes directly contain elements other than <li>, <script> or <template>
- Links are not underlined by default
- Not all colour contrasts meet the required standards
- Elements, including focus indicators do not always meet minimum contrast ratio thresholds
- Text content is found in images where this is not essential to the conveying of the information
- Tooltips are not keyboard accessible
- Empty heading elements are present
- Focus indicators are at times fully obscured by author created content
- Links open in a new tab or pop up without alerting the user of this
- The site is not fully compatible with assistive software e.g. not all frames have an accessible name
- There are PDFs that are not fully accessible
We aim to improve the accessibility of our websites on a regular and continuous basis. See the section below (‘What we’re doing to improve accessibility’) on how we are improving our site accessibility.
We are working towards solving these problems and expect several improvements by July 2026. The site is fully within our control.
Disproportionate burden
We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.
Content that’s not within the scope of the accessibility regulations
At this time we believe no content is outwith the scope of the accessibility regulations.
What we’re doing to improve accessibility
We will continue to address and make adequate improvements to the accessibility issues highlighted. Unless specified otherwise, a complete solution or significant improvement will be in place by July 2026.
While we are in the process of resolving these accessibility issues we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.
Preparation of this accessibility statement
This statement was prepared on 17th July 2025. It was last reviewed on 21st July 2025.
The website was last tested on 15th July 2025. The testing was carried out by the Interactive Content Service within the Information Services Group at the University of Edinburgh using both automated and manual methods. The site was tested on a PC, primarily using Google Chrome alongside Mozilla Firefox and Microsoft Edge.
A recent world-wide usage levels survey for different screen readers and browsers shows that Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Google Chrome is now the favoured browser for screen readers:
WebAIM: Screen Reader User Survey
The aforementioned three browsers have been used in certain questions for reasons of breadth and variety.
We ran automated testing using WAVE WebAIM and AXE browser extension (for Google Chrome) and then manual testing that included:
- Spell check functionality
- Scaling using different resolutions and reflow
- Options to customise the interface (magnification, font, background colour, etc)
- Keyboard navigation and keyboard traps
- Data validation
- Warning of links opening in new tab or window
- Information conveyed in the colour or sound only
- Flashing, moving or scrolling text
- Use with screen reading software (for example JAWS)
- Assistive software (TextHelp Read and Write, Windows Magnifier, ZoomText, Dragon Naturally Speaking, TalkBack and VoiceOver)
- Tooltips and text alternatives for any non-text content
- Time limits
- Compatibility with mobile accessibility functionality (Android and iOS)
- Any drag functionality and alternatives
- Consistent help function
- No need to re-enter data already submitted
- Any cognitive tests.
