Evaluation

The Scottish Government and the Scottish Diabetes Foot Action Group would very much appreciate your feedback on this e-learning resource.



Important

If you require a response to your feedback please email us directly instead.

For the NHS Scotland version of this site please contact:
duncan.stang@lanarkshire.scot.nhs.uk

For the NHS England version of this site please contact:
joanne.paton@plymouth.ac.uk

About FRAME

Phase I – NHS Scotland version

The Foot Risk Awareness and Management Education (FRAME) project was commissioned by the Scottish Diabetes Foot Action group and funded by the Scottish Government to produce an e-learning resource to enable any Health Care Professional (HCP)/worker to gain knowledge of the theoretical and practical competencies to safely and effectively undertake the task of diabetes foot screening.

The recording of the information is shown using the Scottish Care Information – Diabetes system (SCI-D) which allows the information to be stored securely and shared with all HCP’s involved in the patients care in line with the action points set out in the Diabetes Action Plan 2021 and SIGN 116 Guidelines [.pdf].

The aim of the project is to provide an interactive way of learning and uses animations and case scenarios with the aim of standardising, in an evidence based manner, the way diabetes foot screening is performed throughout Scotland.


Phase II – NHS England version

Building upon this work a second project was commissioned by the SW Clinical Network in England in response to a peer review of diabetic foot services across the South West region that highlighted a need for education in the assessment of the diabetic foot.

The aim of this project is to modify and update the module content to reflect English NICE guidance, to provide an interactive way of learning with the aim of standardising, in an evidence based manner, the way diabetes foot screening is performed throughout England.


Certificates

On completion of either FRAME version the individual may opt to undertake case scenarios, and if completed successfully and passed, will gain a certificate of completion/competence.


Site launches

The original project was officially launched at The Scottish Diabetes Foot conference in Dynamic Earth, Edinburgh on 6th June 2011. The NHS Scotland version is being led by the Scottish Diabetes Group – Foot Action Group and the University of Edinburgh.

The NHS England version of FRAME was officially launched on 1st February 2017. The NHS England version of FRAME project has been led and funded by the South West Clinical Network.

Both versions of FRAME were officially re-launched in June 2021. This new version of the FRAME project was led the Scottish Diabetes Group – Foot Action Group and the University of Edinburgh. Funding was provided by both NHS Lanarkshire and NHS South West Clinical Networks.


Review

The NHS Scotland content was reviewed by members of the Foot Action Group which is a subgroup of the Scottish Diabetes Group, and Caledonian University.

  • The Foot Action Group is made up of Consultant Diabetologists Podiatrists, Orthotists and patient representatives covering the 14 health board regions throughout Scotland.
  • The remit of the group is to drive forward service improvement for people with diabetes throughout Scotland and to help minimise foot problems by improving the way services for the Prevention, Treatment and Management of diabetes foot disease are delivered according to the Diabetes Action Plan 2010.

The content of the NHS England version of FRAME was reviewed by:

  • Dr Richard Paisey: Honorary consultant and SW CVD SCN Diabetes Footcare Lead
  • Dr Julia Thomas: Consultant Physician and Endocrinologist at Musgrove Park Hospital
  • Anita Stuart: Diabetes Specialist Podiatrist at Derriford Hospital Plymouth
  • Alysia Kirby: Specialist Podiatrist- Diabetes at West Cornwall Hospital
  • Christiane Pankhurst; Senior Orthotist at Guys and St Thomas’ Hospital

Acknowledgements

Content provision

Written by: Duncan Stang, Chief Podiatrist, Hairmyres Hospital, NHS Lanarkshire

NHS England version modifications by: Joanne Paton, Podiatrist and NIHR Clinical Research Fellow, Plymouth University

E-learning consultancy and development

Provided by (2021): Jackie Aim, Stewart Lamb Cromar and Hristo Meshinski from the University of Edinburgh.

Provided by (2016): Jackie Aim, Stewart Lamb Cromar and Gavin McCormack from the University of Edinburgh.

Provided by (2011): Michael Begg, Stewart Cromar, Lynne Robertson from Learning Technology Section, University of Edinburgh

Published by: the Interactive Content Team, Information Services, The University of Edinburgh. All rights reserved.

Links and resources

Links (key resources)


References


Leaflets

Leaflets – NHS Scotland

The leaflets are available in the 5 most common non English languages and are available for download from the Diabetes in Scotland website.

  • Diabetic foot ulcer
  • Holiday feet
  • Low Risk of Developing Non-healing Foot Wounds
  • Moderate Risk of Non-healing Wounds and Amputation
  • High Risk of Non-healing Wounds and Amputation
  • Looking After Your Foot In Remission
  • Advice on Footwear

Leaflets – NHS England


Troubleshooting

If you are experiencing technical problems with any of the training sites please refer to the Frequently Asked Questions page.

Frequently Asked Questions (FAQ)

Technical help

For information on technical issues with the site please refer to the frequently asked questions below.

If none of the solutions solve the problem you are experiencing please email: diabetes-support@mlist.is.ed.ac.uk


Q. I have completed the module test successfully but cannot print my certificate

Q. I cannot see any of the interactive content on my computer

Q. My browser is reporting an issue with firewalls

Q. Are the materials available in print format?


Q. I have completed the module test successfully but cannot print my certificate
A. The module certificate appears as a downloadable pdf on completion but is also emailed to the address you entered at the start of the quiz. Check if you are able to print any other documents from the computer you are using. If not, then you should contact your local IT department or check your printer connection.

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Q. I cannot see any of the interactive content on my computer
A. Make sure you have a modern and up to date browser and Javascript is enabled.

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Q. My browser is reporting an issue with firewalls/IP restrictions
A. If you are viewing this website from an NHS computer, University or corporate network it is possible some content is being restricted because of a firewall. You may need to contact your local IT department for support with this matter. You may need to create an ‘exception’ for this website around the firewalls.

  • URL: http://www.diabetesframe.org/
    • IP address: 129.215.10.97
    • TCP port: 80

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Q. Are the materials available in print format?
A. Unfortunately, no. As these web resources are highly interactive and contain animations and quizzes they are therefore not suitable for print.

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Contact us

If you would like more information regarding this project or have a technical problem, contact us below.


Subject help

For subject specific help about the NHS Scotland version of this site please contact:

For subject specific help about the NHS England version of this site please contact:


Technical issues

If you are experiencing technical problems with this site please refer to the Frequently Asked Questions page.

For more information on technical issues with the site please contact:

diabetes-support@mlist.is.ed.ac.uk

Accessibility statement

Accessibility statement for FRAME

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is run by the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts;
  • zoom in up to 200% without the text spilling off the screen;
  • navigate most of the website using just a keyboard;
  • navigate most of the website using speech recognition software;
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.


Customising the website

AbilityNet has advice on making your device easier to use if you have a disability.

AbilityNet – My computer my way

With a few simple steps you can customise the appearance of our website to make it easier to read and navigate.

Addtional information on how to customise our website appearance


How accessible this website is

We know some parts of this website are not fully accessible:

  • Some parts may not be fully compatible with screen readers:
    • Multiple pages have redundant links and redundant title text.
      • When adjacent links go to the same location (i.e. the two header graphics have the same URL) this results in additional navigation and repetition for keyboard and screen reader users.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email interactive-content@ed.ac.uk
call ‭0131 650 8384*

We’ll consider your request and get back to you in 5 working days.

*Please note our offices are currently closed and the phone line is not currently monitored)


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

email interactive-content@ed.ac.uk


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS) directly.

Contact details for the Equality Advisory and Support Service (EASS)


Contacting us by phone using British Sign Language

British Sign Language service

British Sign Language Scotland runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8am to 12 midnight, 7 days a week.

British Sign Language Scotland service details


Technical information about this website’s accessibility

The University of Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations
  • Alerts
    • Redundant link
      • Three WAVE alerts for a ‘redundant link’ on the homepage and overview pages.:
        • The foot graphic in the header has the same URL as the ‘Diabetes Foot Screening’ link immediately before it.
        • ‘Start module’ buttons go to the same URL as the first module link in the NHS Scotland and NHS England menus.
      • WCAG 2.1 AA success criteria:
        • 2.4.4 Link Purpose (In Context) (Level A)
    • Redundant title text
      • 13 menu item links have redundant title text. Specifically, the <a> tag title attribute text is the same as text or alternative text.
      • WCAG 2.1 AA success criteria:
        • None
    • Link to PDF document
      • This website has links to, and embeds, several externally authored PDF documents that are outwith the control of  the University of Edinburgh.
      • WCAG 2.1 AA success criteria:
        • None
Disproportionate burden
  • None.
Navigation and accessing information
  • See ‘Non compliance with the accessibility regulations’ section.
Interactive tools and transactions
  • None.

Content that’s not within the scope of the accessibility regulations

  • None.

How we tested this website

This website was last tested on 10th June 2021. The test was carried internally by the Interactive Content service within the Information Services Group.

Our primary web accessibility evaluation tools were:

  • WAVE (Web Accessibility Evaluation Tool) from WebAIM
  • Colour Contrast Analyser (CCA) from the Paciello Group.

The sample pages tested cover all published content types and design templates. We tested:


What we’re doing to improve accessibility

This statement was prepared on 8th June 2021. It was last updated on 10th June 2021.

Improvement log

10th June 2021
  • Increased colour contrast ratios throughout WordPress template to comply with both AA normal and large text minimum recommendations.
    • . btn-primary (Normal AA text – 4.5:1 minimum)
      • Was #007BFF (3.97:1 with #FFFFFF text) (white on blue)
      • Now #0060C7 (6:1)
    • .a (Normal AA text – 4.5:1 minimum)
      • Was #007BFF (3.97:1 on #FFFFFF background) (blue on white)
      • Now #0060C7 (6:1)
    • .navbar-light a (Normal AA text – 4.5:1 minimum)
      • Was #007BFF (3.35:1 on #E9ECEF background) (blue on grey)
      • Now #0060C7 (5.06:1)
  • Added sitemap listing all published content, linked in footer.
  • Multiple ARIA issues, namely search button (magnifying glass) was empty or has no value text and main menu was missing key roles, i.e. role=”menuitem”.
    • Wave error for ’empty button’
      • 1.1.1 Non-text Content (Level A)
      • 2.4.4 Link Purpose (In Context) (Level A)
    • Waver error for ‘broken ARIA menu’
      • 2.1.1 Keyboard (Level A)
      • 4.1.2 Name, Role, Value (Level A)

Privacy Policy

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